Academia.edu is a platform for academics to share research papers. Viejas Bingo & Slot Parlor Bingo is where it all started for Viejas, and over 20 years later it’s still the best place to play in San Diego! Viejas Bingo & Slot Parlor Details.
Performs a variety of duties in Bingo Operations, including greeting guests, informing guests of special promotions, answering questions, performing cashier functions for bingo related products, and selling pull tabs to guests.
CORE SCOPE OF POSITION
Counts and verifies the beginning issues of cash from vault cage cashier.
Counts and verifies the beginning and ending inventory of special game sheets, paper, pull tabs, daubers and other bingo related products.
Sells bingo games to guests.
Sells and replenishes Bingo pull tabs to guests.
Calls back winning numbers to the Bingo Caller.
Pays Bingo and pull tab winners. Secures payment from the Bingo Cage Cashier for single winners of $25 or more.
Balances the sale of the pull tabs at the end of shift and reports any discrepancies (shortages or overages) on appropriate documentation.
Responds to guests questions regarding Bingo Rules, programs, and promotions. Informs guests of current and future promotions.
Answers the Bingo Reservation line and takes reservations for Fixed Base Units.
Returns unused bingo inventories to paper room clerk at the end of shift.
Deposits cash to the vault cage cashier at the end of the shift.
Enters sales into Epic System and performs cash handling transactions.
Protects company assets and reports any fraudulent activity.
Understands and practices good safety and sanitation procedures.
Complies with all governmental laws and regulations and all casino and departmental policies and procedures, including Title 31 Regulations, Minimum Internal Control Standards, and Tribal Gaming Commission Regulations.
Performs all related and compatible duties as assigned.
FOUR STAR AND FOUR DIAMOND SERVICE COMMITTMENT
All Team Members will display a Forbes Travel Guide Four Star and AAA Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Viejas Casino & Resort.
INTERACTION
Interacts with internal and external guests with a positive attitude and professionalism at all times.
SUPERVISION
Does not provide supervision to others.
Required Skills
KNOWLEDGE AND SKILLS
Excellent customer service skills.
Must be motivated and sales oriented.
Knowledge of computer systems.
Knowledge of Epic System preferred.
Good written, verbal, and interpersonal communication skills.
Ability to maintain accurate records.
Ability to multi-task, work in a fast paced, high stress environment.
Must be a self-starter, punctual and able to adjust to change.
Must be flexible to work different shifts.
Required Experience
EDUCATION/CERTIFICATION
High school diploma or general education degree preferred.
EXPERIENCE
Six or more months related experience and/or training.
Cash handling experience.
Viejas Casino 5000 Willows Road Alpine, California 91901-1656
(800) 847-6537 (619) 659-1900 Bingo Information
The Viejas Bingo Hall is located across the street from the casino in the Viejas Outlets shopping center. There are 400 seats on a 6,000 sq-ft bingo floor. Players can choose to sit in dedicated smoking or non-smoking areas. Sessions are three times a day. There is also a snack bar and valet parking.
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Bingo
Bingo times may change. Contact casino to confirm. (619) 659-1900
MONDAY - FRIDAY EVENINGS Early Birds and Warm Ups: 6:30 p.m. Evening Session: 7:30 p.m. $10 buy-in, games pay $1,000 $18 buy-in, games pay $1,500 SATURDAY EVENING Early Birds and Warm Ups: 6:30 p.m. Evening Session: 7:30 p.m. $15 buy-in, games pay $1,199 SUNDAY EVENING Main session: 5 p.m. $16 buy-in, games pay $1,500
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Viejas Casino Bingo
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